Thank you for shopping at repairanimal.com. We are committed to processing and delivering your order as efficiently as possible.
1. Shipping Destinations
We currently ship to customers within the United States and to eligible international destinations.
If your country is unavailable during checkout, please contact our customer support team for assistance.
2. Order Processing
- Orders are typically processed within 1–3 business days after payment has been successfully verified.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- Processing times may be slightly longer during holidays or promotional periods.
3. Estimated Delivery Time
| Destination | Estimated Delivery Time |
|---|---|
| United States | 3–7 Business Days |
| International | 7–20 Business Days |
Delivery times are estimates and may vary due to carrier operations, customs clearance, weather conditions, or other unforeseen circumstances.
4. Shipping Costs
Shipping charges are calculated at checkout based on the shipping destination and order details.
Any available free shipping promotions will be displayed during checkout.
5. International Shipping
International orders may be subject to customs duties, import taxes, VAT, GST, or other fees imposed by the destination country.
These charges are the responsibility of the customer unless otherwise stated at checkout.
Customs inspections and clearance procedures may extend delivery times.
6. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information (when available).
Please allow 24–48 hours for tracking information to become active.
7. Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us promptly. We will work with the shipping carrier to investigate and assist in resolving the issue.
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
repairanimal.com is not responsible for delays or additional shipping charges resulting from incorrect or incomplete shipping addresses.
9. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: [email protected]
Phone: +1 339-800-1601